Frequently Asked Questions

We know parents have lots of questions before choosing the right balance bike. Here’s everything you need to know, broken into easy sections.

Choosing the Right Bike

Which Kidvelo Bike will fit my child?

The best way to choose is by inseam measurement, not age or height.

1. Stand your child against a wall with shoes on.
2. Place a book between their legs (like a bike seat).
3. Measure from the top of the book to the floor.

See our Bike Size Chart for more details.

Choosing a proper fit requires a simple measurement; their inseam, which is used to determine the correct bike from our lightweight balance bikes range.

Should I buy a bike they can grow into?

No. A bike that’s too big makes riding harder, less fun, and sometimes unsafe. Choose one that fits right now. All Kidvelo bikes have adjustable seats and handlebars, so they grow with your child for several years.

How heavy should the bike be?

Follow the “Rule of 30”: the bike should weigh no more than 30% of your child’s body weight.
Example: If your child weighs 15 kg then their bike should be under 4.5 kg.
Our Rookie 12 weighs only 2.9 kg, making it easy for even the youngest riders to handle.

You can use some discretion for very athletic and adventurous kids, and an extra kilo of the bike will be OK. However, a slightly lighter bike will offer better performance. Kidvelo bikes are ultra light in comparison to the 30% rule

When is my child ready for a balance bike?

As soon as they can walk confidently—usually from around 18 months. Our Rookie 12 is the perfect toddler bike, thanks to its low seat, low centre of gravity, and lightweight design. Balance bikes replace bulky trikes and training wheels, helping kids learn faster and with more fun. Children learn through play – read the Good Play Guide Review

Older children were missing out, as mainstream manufacturers will always cater to the mass market. Kidvelo are different, with a range of balance bikes suitable for kids up to 9 years old, we can give every child the best start at learning to ride.

Do you offer stabilisers?

No. Stabilisers (training wheels) prevent children from learning balance. Our geometry and lightweight design make balancing natural, so they’re not needed.  You might find it useful to read  Balance bikes or stabilisers? Which is Better?

Getting Started

Do Kidvelo bikes require assembly?

Yes, but it’s simple! Bikes arrive 99% assembled. Just attach the handlebars and front wheel (about 10 minutes). Tools are included. You’ll also receive an instruction manual and can watch our assembly videos. If you’d prefer, any local bike shop can finish it for a small fee.

Is a steering limiter necessary?

Some brands add steering limiters, but we believe kids benefit from learning full steering control from day one. Our bikes are designed without them for a more natural riding experience. Steering limiters are designed to do just that, limit the turning circle and prevents children from learning to fully control their bike from the start.

Does my child need a helmet?

Yes—always. Helmets help create safe riding habits from the start. We recommend a properly fitted children’s bike helmet every time they ride. We stock a range of kids cycling helmets, that offer the best protection available in a range of sizes and colours to compliment our bikes. Please measure your child’s head circumference before purchasing.

How much help do they need from me?

Very little! Balance bikes are intuitive. Your role is encouragement—cheer them on, let them ride at their own pace, and keep the bike accessible so they can pick it up anytime. Want tips? Check out our How to Ride a Balance Bike guide.

How will I know when my child is ready for pedals?

Once they’ve mastered balance, leaning, and steering, they’re ready to pedal. A simple checklist to as when they are ready includes

1. Keeping their feet on the footrest and coast the bike along for 10 seconds or more, without losing their balance
2. Safely braking and coming to a stop using both brake levers in a controlled manner
3. Showing awareness of their environment, and avoiding obstacles
4. Comfortable with speed, turning and are responding to instructions to stop if required.

Then they are ready!

Practical Info

How long will my child use their Kidvelo balance bike?

Most children get about 3 years from each size before moving up. Our range ensures they always have the right bike at every stage and that the range of adjustment will cover growth spurts

Do you sell spare parts and accessories?

Yes! We stock tubes, tyres, brake levers, and more. Need something specific? Just ask, we’ve got you covered. We also offer helmets and accessories to enhance the riding experience.

How long does shipping take?

Orders ship within 24–48 hours (Mon–Fri) using tracked courier delivery, usually next-day with DHL. You’ll get a tracking number and a delivery window. Please order early if it’s for a birthday.

Do you ship outside the UK?

Currently, we only ship within the UK through the website. Some international customers use forwarding services, and we welcome enquiries from potential EU distributors. Direct shipments to private customers worldwide are at our discretion. Please contact us for a quote

What is your returns policy?

We offer a 30-day Money Back Guarantee. Try the bike indoors—if it’s not the right fit, return it unused for a full refund (minus return shipping). Contact us at help@kidvelobikes.co.uk to arrange a return. For more details visit our return information.

What warranty do you provide?

• Lifetime warranty on frame & forks
• 5 years on other components
• Tyres, punctures, and accidental damage not covered

Maintenance is easy with our simple guide.

About Kidvelo

Why are Kidvelo bikes less expensive than other top brands?

We sell directly from our factory to you—no middlemen—so you get top quality at a lower price.

How long has Kidvelo been around?

Our parent company, Learning Early Ltd, started in 2009. After years distributing Strider Bikes, we launched Kidvelo in 2019, designing bikes that combine the best features with unbeatable value. Learn more about us here

Can I connect with other parents?

Yes! Join our Kidvelo Bike Riders Facebook group to share tips, ask questions, and celebrate milestones.

Tips for the Best Experience

• Always measure by inseam, not age.
• Keep sessions short and fun at first.
• Encourage independence, not perfection.
• Ride alongside your child to inspire them.
• Check out our blogs for more tips and riding stories.