Frequently Asked Questions

Your Questions, Answered

Which Kidvelo Bike will fit my child?

The best way to choose is by inseam measurement, not just age or overall height.

See our Bike Size Guide for more details.

Once you know your child’s inseam you can determine the correct model from our lightweight balance bikes range.

When is my child ready for a balance bike?

As soon as they can walk confidently, usually from around 18 months. Our Rookie 12 is the perfect toddler bike, thanks to its low seat, low centre of gravity, and lightweight design. Balance bikes replace bulky trikes and training wheels, helping kids learn faster and with more fun. Children learn through play Good Play Guide Review

When is too old for a balance bike?

It is never too late to use the balance bike method to learn, but mainstream manufacturers will always cater to the majority. We knew that older children were missing out, so we make balance bikes for older children up to the age of 8-Years-Old. Unsure as to what bike is suitable for the age of your child? Our Balance Bike Age Guide covers kids 18 months to 8-years-old

Should I buy a bike they can grow into?

No. A bike that’s too big makes riding harder, less fun, and sometimes unsafe. Choose one that fits right now. All Kidvelo bikes have adjustable seats and handlebars, so they grow with your child for several years.

How heavy should the bike be?

Follow the “Rule of 30”: the bike should weigh no more than 30% of your child’s body weight.

You can use some discretion for very athletic and adventurous kids, however for guidance our complete guide on how to choose a balance bike for your child is a good starting point. Kidvelo bikes are ultra light in comparison to the 30% rule

Do you offer stabilisers?

No. Stabilisers (training wheels) prevent children from learning balance, which goes against everything our bikes are set up to do. Our geometry and lightweight design make balancing natural, so they’re not needed. You might find it useful to read Balance bikes or stabilisers? Which is Better?

Getting Started

Do Kidvelo bikes require assembly?

Yes, but it’s simple! Bikes arrive 99% assembled. Just attach the handlebars and front wheel (about 10 minutes). Tools are included. You’ll also receive an instruction manual and can watch our assembly videos. If you’d prefer, any local bike shop can finish it for a small fee but please encourage them to read the manual.

Is a steering limiter necessary?

Some brands add steering limiters, but we believe kids benefit from learning full steering control from day one. Our bikes are designed without them for a more natural riding experience. Steering limiters are designed to do just that, limit the turning circle and prevents children from learning to fully control their bike from the start.

Does my child need a helmet?

Yes. Although not a legal requirement in the UK, a good fitting helmet creates safe riding habits from the start. We recommend a UK safety accredited children’s bike helmet every time they ride. We stock a range of kids cycling helmets, that offer the best protection available in a range of sizes and colours to compliment our bikes. Please measure your child’s head circumference before purchasing.

How much help do they need from me?

Very little! Balance bikes are intuitive. Your role is encouragement and to ensure they ride in safe areas. Cheer them on, let them ride at their own pace, and keep the bike accessible so they can pick it up anytime. Want tips? Check out handy hints and tips on how to ride a balance bike

How will I know when my child is ready for pedals?

Once they’ve mastered balance, leaning, and steering, they’re ready to pedal. A simple checklist to as when they are ready includes

1. Keeping their feet on the footrest and coast the bike along for 10 seconds or more, without losing their balance
2. Safely braking and coming to a stop using both brake levers in a controlled manner
3. Showing awareness of their environment, and avoiding obstacles
4. Comfortable with speed, turning and are responding to instructions to stop if required.

Then they are ready! The Kidvelo Convertible Balance Bikes with Pedals make the process even easier, by using one frame in either balance or pedal mode.

Practical Info

How long will my child use their Kidvelo balance bike?

Most children get about 3 years from each size before moving up. Our Size Guide ensures you can choose the right bike so that the range of adjustment will cover growth spurts.

Do you sell spare parts and accessories?

Yes! We stock tubes, tyres, brake levers, and more. Need something specific? Just ask, we carry all Kidvelo spares to maintain and refresh your bike. We also offer helmets and accessories to enhance the riding experience.

What bike maintenance do you suggest?

A well maintained bike makes riding smoother, safer and keeps the value high ready for resale. We have written a maintenance checklist for you.

How long does shipping take?

Orders ship within 24–48 hours (Mon–Fri) using tracked courier delivery, usually next-day with DHL. You’ll get a tracking number and a delivery window. Please order early if it’s for a birthday.

Do you ship outside the UK?

Currently, we only ship within the UK through the website. Some international customers use forwarding services, and we welcome enquiries from potential EU distributors. Direct shipments to private customers worldwide are at our discretion. Please contact us for a quote

What is your returns policy?

We offer a 30-day Money Back Guarantee. Try the bike indoors—if it’s not the right fit, return it unused for a full refund (minus return shipping). Contact us at help@kidvelobikes.co.uk to arrange a return. For more details visit our return information.

What warranty do you provide?

• Lifetime warranty on frame & forks
• 5 years on other components
• Tyres, punctures, and accidental damage not covered

Maintenance is easy with our simple guide.

About Kidvelo

Why are Kidvelo bikes less expensive than other top brands?

We sell directly from our factory to you—no middlemen—so you get top quality at a lower price.

How long has Kidvelo been around?

Our parent company, Learning Early Ltd, started in 2009. After years distributing Strider Bikes, we launched Kidvelo in 2019, designing bikes that combine the best features with unbeatable value. Learn more about us here

Can I connect with other parents?

Yes! Join our Kidvelo Bike Riders Facebook group to share tips, ask questions, and celebrate milestones.